Technical Operations Engineer

Blair, Nebraska, United States | John Price | Full-time | Fully remote

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Great Plains Communications is expanding our Technical Operations Team and looking for an experienced engineer to assist in advanced troubleshooting and tier 3 support for our telecommunications platforms.

Why Join Us?

  • Innovative Company: Work with cutting-edge technology in a company that values progress and innovation.
  • Collaborative Culture: Be part of a supportive team that encourages continuous learning and excellence.
  • Impactful Role: Play a key role in ensuring seamless service delivery and customer satisfaction.

What We’re Looking For:

  • 5+ years of experience in Access, Voice, UC, Transport, and IP systems.
  • Strong problem-solving and communication skills.
  • Flexibility to work non-standard hours and be on-call as needed.

What We Offer:

  • Competitive salary and benefits.
  • Opportunities for professional growth.
  • A great place to work and grow.

Ready to make an impact? Apply today at www.gpcom.com/careers.

Great Plains Communications is one of the largest privately-owned telecommunications providers in the Midwest, serving communities throughout Nebraska, Iowa, Colorado and Southeastern Indiana. Business and enterprise services range from traditional and cloud-based voice and data products to installation and support of strategic networks with fully scalable, managed Ethernet solutions. The company also takes pride in its progressive approach to accommodating the unique needs of wholesale customers, including regional and national telecommunications carriers, LECs, ISPs, wireless and other providers utilizing superior custom engineering and custom-build strategies. In addition, the company serves residential customers with an impressive suite of services including high speed Internet, cable and streaming video, and local and long-distance telephone services. At the core of its service offering is an extensive 13,500+- mile, MEF certified regional fiber network reaching 13 states that is fully supported by a 24x7x365, Network Operations Center.

Founded in 1910 by E.C. Hunt as a Nebraska phone company, Great Plains Communications has evolved over the past century, keeping pace with technology and increasing bandwidth demands to become a leading regional network and fiber services provider.

 

The company is headquartered in Blair, Nebraska and is owned by Grain Management, LLC: a leading private equity firm focused on investments in the Communications sector.